# Skillful AI

> Skillful AI is the platform for building, deploying, and monetizing AI agents that work across every channel customers use — voice, phone, email, chat, and social. Offered as a managed Done-For-You service (custom AI systems built and operated by our team in 8 days) and as a self-serve no-code platform with 500+ integrations.

## What it is

- [About Skillful AI](https://skillfulai.io/about): Product overview — what Skillful does, who it's for, the four primary capabilities (Build, Deploy, Automate, Distribute), and the differentiators.
- [Platform User Guide](https://skillfulai.io/docs): Full platform documentation across 19 sections — Quick Start, core concepts, AI Builder, Flows, Channels, Marketplace, analytics, prerequisites, glossary, and quick answers.
- [Glossary](https://skillfulai.io/glossary): Canonical definitions for every platform concept — agents, strategies, skills, pieces, flows, channels, voice agents, marketplace, staking, and more.

## How to use it

- [Done For You](https://skillfulai.io/done-for-you): Our team builds, deploys, and manages custom AI agent systems for SMEs. Live in 8 days. Lead follow-up, customer support, WhatsApp automation, voice and phone agents, CRM updates, and internal operations. Pricing from $99/month + $2,000 setup.
- [Web App](https://app.skillfulai.io/): The self-serve platform where anyone can build their own AI agents with the no-code visual builder. DIY plans from $20/month.
- [Pricing](https://skillfulai.io/#pricing): Done For You tiers (Basic $99, Med $350, Pro $500, Premium $999, all monthly plus one-time setup) and DIY tiers (Starter $20, Growth $45, Scale $75, all monthly).

## Academy

- [Academy Waitlist](https://skillfulai.io/academy-waitlist): The Skillful AI Academy — a certified AI agent builder program — is launching soon. Waitlist open.

## Web3 and token economy

- [Web3 / Frontier](https://skillfulai.io/web3): The SKAI token ecosystem. Token-gating for agents, on-chain staking on Ethereum and Base, and governance.

## Key capabilities

- Multi-strategy agent reasoning: Basic (single-shot), React (reasoning + tool use), Planning (multi-step).
- Omnichannel deployment: voice and phone, email, chat, WhatsApp, Telegram, Instagram, Discord, Slack, SMS.
- Unified inbox (AI Channels) aggregating conversations, contacts, deals, and analytics across every channel.
- Visual flow builder (Skillful Flows) for non-conversational automation — schedules, webhooks, multi-step pipelines.
- Marketplace for creators to publish and monetize agents with USD or token-based pricing.
- Voice Media Processing: text-to-speech, configurable voices, greeting messages, inbound and outbound call handling.

## Positioning

- Managed option first (Done For You) for SME operators who want results without building in-house.
- Self-serve second (DIY) for developers, agencies, and teams who want full control.
- AI-first architecture; Web3 and token economy are trust and monetization infrastructure rather than the headline.

## Do not misstate

- Skillful AI is operator-augmented AI, not fully autonomous. A human stays in the loop via the unified inbox.
- Skillful Flows is the user-facing name for the visual automation builder.
- The canonical marketing domain is skillfulai.io. The Web App is at app.skillfulai.io.